Return Policy

Return Shipping Fee

All return shipping costs will be covered by the customer, unless it's due to a quality issue.

Return Options

Please note, the return address will be provided to you after we approve your return via email. Happy Returns is available in select U.S. states. (If applicable, further information will be provided in the response email after approval)

Return Window

You have up to 30 days from the date you've received all your items.

Conditions

• The item(s) and any accompanying free gifts must be returned in their original condition, unused, unwashed, and with the original tags attached.
• Swimwear returns can only be accepted if the hygiene liner remains intact.
• Unfortunately, we are unable to accept returns for lingerie, water bottles, hair accessories, glasses, hats, socks, jewelry or masks due to hygiene concerns.
• All returns are handled on a case-by-case basis and ultimately at SheVigor’ discretion, including determining whether an item is unworn and unwashed, with the intent of providing the best experience to our guests. Potential fraud or abuse of this policy, including excessive or unreasonable returns, may result in the rejection of future transactions or returns. If we choose to provide a refund beyond 30 days or in the event there’s no proof of purchase, refunds will be applied to a SheVigor gift card or in accordance with applicable local laws.
• Shipping costs are non-refundable.

• Refunds will be granted once we've received and inspected the eligible return item. Due to high warehouse volume, please allow 3 to 5 days for return processing.
• Refunds to your original payment method will be made within 5 business days upon receiving the returned item or cancellation request. If you don't receive your refund 14 days after returning the product, please email us immediately at email.

Unfortunately, we don’t offer exchanges at the moment, but you can place a new order and initiate a return. Your refund will be processed as soon as we receive the returned package.